Viewing the VMware Tools Version for a VM

1. Log into Navisite Cloud Director. The NCD Dashboard page appears.


2. Navigate to the VM detail page for the desired VM as follows:
   
   
   1. Click vApps beneath the "Assets" heading in the navigation pane on the left side of the page. The vApps page appears, displaying a list of configured vApps.
   
   
   2. In the vApps page list, locate and click on the name of the vApp containing the desired VM. The vApp detail page appears.
   
   
   
   
   3. Scroll to the "Children" section of the vApp page and click VMs to display a list of VMs within the vApp.
   
   
   4. In the "Name" column of the "VMs" list, click the name of the desired VM. The VM detail page appears.
   
   
   


3. Examine the VM's "Status" indicator and verify that the VM is powered on. If necessary, click the Power On (Play) button at the top of the page.




4. Scroll to the "Configuration" section and click VM Config to display the VM Configuration settings.


5. In the displayed VM Configuration settings, verify that the listed "VMware Tools:" version is accompanied by a green checkmark, indicating that the latest version of VMware Tools is installed.
   
   
   If the installed version of VMware Tools is out of date, or if VMware Tools is not installed, the displayed "VMware Tools:" field value is accompanied by a red X.
   
   
   
   
   

Updating VMware Tools

Note: Remember that the VM must be powered on to update VMware Tools. If necessary, click the Power On (Play) button at the top of the VM detail page.

Updating VMware Tools for a Windows VM

1. View the installed VMware Tools version as detailed in Viewing the VMware Tools Version for a VM, above.


2. If the latest version of VMware Tools is not installed, click Install version… to load the VMware Tools virtual CD-ROM image into the Windows VM.


3. Click Open Console at the top of the VM detail page. The Console window appears.


4. Click Ctrl+Alt+Del at the top of the Console window, and log into the Windows VM using your administrator password.


5. In the Console window, double-click Computer on the Windows desktop.


6. In the resulting window, double-click the appropriate CD-ROM drive to start the VMware Tools installer.


7. Respond to the installer prompts to complete the VMware Tools update.
   
   

   Note: Select the Typical installation option.



8. If necessary, restart the VM when the VMware Tools installation has finished for the changes to take effect.


9. After restarting the VM (if necessary), repeat the Viewing the VMware Tools Version for a VM procedure to verify that the latest version of VMware Tools is in use.

Updating VMware Tools for a Linux VM

1. View the installed VMware Tools version as detailed in Viewing the VMware Tools Version for a VM, above.


2. If the latest version of VMware Tools is not installed, click Install version… to load the VMware Tools virtual CD-ROM image into the Linux VM.


3. Click Open Console at the top of the VM detail page. The Console window appears.


4. In the Console window, open a terminal window and log into the Linux VM as root.


5. In the Console window, determine whether your Linux distribution automatically mounted the VMware Tools virtual CD-ROM image by issuing the mount command without arguments:
   
   

   mount

   
   If the CD-ROM image is mounted, the CD-ROM device and its mount point are listed in a manner similar to:
   
   

   /dev/cdrom on /media/cdrom type iso9660 (ro,nosuid,nodev)



6. If the VMware Tools virtual CD-ROM image is not mounted, issue the following command to create a mount point:
   
   

   mkdir /media/cdrom

   
   

   Note: Some Linux distributions use different mount point names. For example, on some distributions the mount point is /mnt/cdrom rather than /media/cdrom. Modify the commands to reflect the conventions used by your distribution.

   
   
7. Mount the CD-ROM image using the following command:
   
   

   mount /dev/cdrom /media/cdrom



8. Navigate to the CD-ROM mount point using the following command:
   
   

   cd /media/cdrom/



9. Copy the VMware Tools installer to the VM and uncompress it as follows:
   
   

   cp VMwareTools-x.x.x-yyyy.tar.gz /root/

cd /root/

tar -zxf VMwareTools-x.x.x-yyyy.tar.gz




Note: The VMware Tools product version number should be substituted for x.x.x above, and the VMware Tools product release should be substituted for yyyy (example: VMwareTools-9.4.10-2092844).



10. Unmount the CD-ROM image using the following command:
    
    

    umount /dev/cdrom



11. Navigate to the installation directory using the following command:
    
    

    cd vmware-tools-distrib



12. Launch the VMware Tools installer by issuing the following command:
    
    

    ./vmware-install.pl



13. Respond to the installer prompts to complete the VMware Tools update.
    
    

    Note: Select the Typical installation option.



14. Repeat the Viewing the VMware Tools Version for a VM procedure to verify that the latest version of VMware Tools is in use.