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Proximity – Multi-Factor Authentication Setup

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Proximity employs Okta Multi-Factor Authentication (MFA) for login password security.

Following implementation of Okta MFA, your initial Proximity login attempt requires you to enroll and set up your MFA method, as detailed below.


Enter your Navisite ID sign-in email address and password values, and click Sign In.

Following a successful login, the factor selection screen is presented.



The factor selection screen allows you to select the method to be used for Okta MFA when you log into Proximity. Available methods include:
  • Okta Verify – This method requires a mobile device and installation of the Okta Verify application.

  • SMS Authentication – This method requires a mobile device capable of receiving SMS messages.

  • Voice Call Authentication – This method requires a telephone connection.
To select a method, click Setup below the desired method, and configure your MFA options as described in the Okta documentation located here:https://help.okta.com/en/prod/Content/Topics/Mobile/okta-verify-setup-new.htm.

Logging Into Proximity With Okta Verify

  1. Ensure that you have access to your mobile device.

  2. At the Proximity Sign In page, enter your Navisite ID sign-in email address and password values, and click Sign In. The Okta Verify Authentication challenge screen appears.



  3. To use push authentication:

    1. Click Send Push. To always use push authentication, select the "Send push automatically" checkbox, and click Send Push.

    2. When the push notification arrives on your mobile device, select the Approve icon. The Proximity Dashboard page appears.

  4. To enter a one-time use code for authentication:

    1. Launch the Okta Verify app and enter the provided code in the "Enter code" field. After entering the code, the Proximity Dashboard page appears.

Configuring SMS Authentication

After selecting the SMS Authentication MFA method, provide the number for the mobile device on which you will receive SMS notifications.

Logging Into Proximity With SMS Authentication

  1. Ensure that you have access to your mobile device.

  2. When the SMS message arrives on your mobile device, enter the code provided in the message. After entering the code, the Proximity Dashboard page appears.

Configuring Voice Call Authentication

After selecting the Voice Call Authentication MFA method, provide the phone number at which you will receive calls for voice authentication.

Logging Into Proximity With Voice Call Authentication

  1. Ensure that you have access to the configured phone.

  2. Answer the phone call and use the keypad to enter the provided code when prompted by voice instructions. After entering the code, the Proximity Dashboard page appears.




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